The Disaster One Commitment

CUSTOMER SATISFACTION IS OUR GOAL

• Each job has a field Project Manager and an inside Project Coordinator to provide multiple communication channels
• Written project schedules before project starts (except emergencies)
• Over 93% of customers express satisfaction with job

RAPID RESPONSE IS OUR GOAL (24HRS/7DAYS)

• Immediate - Contact to property owners on emergencies
• 2 hours - On site for evaluation and emergency procedures
• 48 hours - Estimate provided for all but largest projects and certain emergencies

FULL SERVICE RESTORATION IS OUR BUSINESS

• One call does it all - emergency mitigation, contents handling, mold remediation, and structural repairs
• Unlimited licensed general contractor, bonded and insured
• In business for 30 years, serving both commercial and residential customers

TODAY TECHNOLOGY IS OUR ASSEST

• View details of your job online with out job processing software
• The latest industry standard equipment
• Software for estimating, job management and inventory of
  client’s property

HONESTY AND INTEGRITY ARE OUR VALUES

• Recommend what we believe is the best restoration procedure
• Contain the damage and prevent the loss from escalating
• Empathy for every client’s property and personal belongings