The Disaster One Commitment
CUSTOMER SATISFACTION IS OUR GOAL
- Each job has a field Project Manager and an inside Project Coordinator to provide multiple communication channels
- Written project schedules before project starts (except emergencies)
- Over 93% of customers express satisfaction with job
RAPID RESPONSE IS OUR GOAL (24HRS/7DAYS)
- Immediate - Contact to property owners on emergencies
- 2 hours - On site for evaluation and emergency procedures
- 48 hours - Estimate provided for all but largest projects and certain emergencies
FULL SERVICE RESTORATION IS OUR BUSINESS
- One call does it all - emergency mitigation, contents handling, mold remediation, and structural repairs
- Unlimited licensed general contractor, bonded and insured
- In business for 30 years, serving both commercial and residential customers
TODAY TECHNOLOGY IS OUR ASSEST
- View details of your job online with out job processing software
- The latest industry standard equipment
- Software for estimating, job management and inventory of
client’s property
HONESTY AND INTEGRITY ARE OUR VALUES
- Recommend what we believe is the best restoration procedure
- Contain the damage and prevent the loss from escalating
- Empathy for every client’s property and personal belongings
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